Experian
Search for:  
Disputes home
Request a dispute online
View dispute results
Check status of a dispute
Dispute basics
How to Dispute
FAQs
Dispute basics
We recommend you review your credit report carefully for accuracy because important decisions about your creditworthiness are based on the information in your report. If you find information that you believe is inaccurate or incomplete, then you have the right to dispute it free of charge.

To request a dispute you first need a copy of your Experian credit report. Order online and receive immediate access to your credit report.

The Dispute process

Experian collects and organizes information about you and your credit history from public records, your creditors and other reliable sources. If you dispute an item in your report that you feel is inaccurate, then we'll contact the source of the information and ask them to check their records to verify it. Within 30 days, the source must respond to our investigation. They may verify the item as accurate, or they may ask Experian to update or correct the item.

We'll send you an email notice alerting you when the results of your dispute are ready to be viewed online and a link to your results, if you request online delivery when you dispute. It's the fastest way to know the results of your investigation!

Sometimes investigations don't take the full 30 days. You can check the status of your dispute investigation at any time to see what progress has been made.


Get credit advice on the hottest topics from Experian's vice president of public affairs, Maxine Sweet.

Ask Max is the credit reporting industry's first online consumer credit advice column. Learn more